Careers at MCHF

The Marine Corps Heritage Foundation (MCHF) is committed to attracting and retaining highly talented and productive employees.  We know that we are only as good as our employees, so we search as widely as possible for talented and motivated individuals to fill vacant positions.

MCHF is an equal-opportunity employer and does not discriminate against otherwise qualified applicants based on race, color, creed, religion, ancestry, age, sex, marital status, sexual orientation, national origin, disability or handicap, or veteran status.

Why Work For Us

MCHF seeks to create a work environment that fosters employee satisfaction, productivity and retention.  MCHF knows that it can only achieve its organizational objectives by having a work environment where employees are treated fairly and are free to work to the best of their ability without hindrance.
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Full-time employees can participate in our group benefits program to include:
  • Health insurance 
  • Dental insurance
  • Life insurance
  • Short-term & long-term disability coverage
  • 403(b) retirement savings plan with employer contributions
  • Paid holidays
  • Paid sick leave and vacation days  

The Marine Corps Heritage Foundation preserves and promulgate the history, tradition and culture of the Marine Corps and educates all Americans in its virtues.  In partnership with the National Museum of the Marine Corps, the Marine Corps Heritage Foundation provides part time assistants. 

Open Positions

Distance Learning Educational Presenter​
​Distance Learning Program Support Special Assistant
​Education Scheduling Special Assistant​
​Museum Events Manager
​Public Affairs Social Media Special Assistant
​Special Assistant: Editor
​Special Events Coordinator
Theater and Rifle Range Associates
Distance Learning Educational Presenter
Working at the National Museum of the Marine Corps

The Distance Learning Educational Presenter will virtually deliver synchronous and asynchronous programming to various audiences nationally and internationally. The Special Assistant will also lead virtual field trips, trunk programs and tours streamed live from the Museum studio and galleries, and play an instrumental role in planning and executing new and engaging educational online programs.
 
Position is limited to 29 hours per week with a term not to exceed three years. Position requires evening and weekend shifts that vary from week to week.
 
Duties:
  • Engage virtual visitors in learning through discussion, high quality educational interactions and presentations and gallery interpretation
  • Maintain an in-depth knowledge of Distance Learning programs and applications
  • Assisting with administrative duties, such as responding to program requests, and maintaining scheduling calendar
  • Staying up-to-date with current videoconferencing applications and trends in educational technology
  • Assisting in the creation of video content
  • Conducting pre-program technology tests with schools and organizations
  • Assisting with the preparation of all synchronous and asynchronous distance learning programming
  • Researching, recommending, and implementing new video concepts
Qualifications:
  • Excellent oral and written communication skills.
  • Ability to engage with children and adults in a friendly, outgoing and professional manner
  • Experience utilizing various video conferencing and streaming applications
  • Comfortable leading presentations and interacting in a virtual group setting
  • Experience using Microsoft Office Suite (Word, Excel, PowerPoint), Adobe Illustrator and Photoshop
  • Ability to multi-task and manage time effectively
  • Team player
  • Attention to detail
  • Interest in military and/or American history
Distance Learning Special Assistant
Working at the National Museum of the Marine Corps

The Distance Learning Technical Support Special Assistant provides technical support for distance learning programs that are hosted on videoconferencing applications such as Zoom, Skype, Skype for Business, and Google Meet. The Special Assistant will be responsible for troubleshooting technical issues during live programs, creating and editing asynchronous videos, and maintaining/managing all equipment and software.
 
Position is limited to 29 hours per week with a term not to exceed three years. Position requires evening and weekend shifts that vary from week to week.

Duties:
  • Creating and editing video content
  • Researching, recommending, and implementing new video concepts
  • Managing the functionality of studio equipment
  • Assisting with administrative duties, such as responding to program requests, and maintaining scheduling calendar
  • Staying up-to-date with current videoconferencing applications and trends in educational technology
  • Conducting pre-program technology tests with schools and organizations
  • Creating and editing outreach materials such as brochures and programs
  • Assisting with the preparation of all synchronous and asynchronous distance learning programming
Qualifications:
  • Experience utilizing various video conferencing and streaming applications
  • Strong writing skills
  • Photography, video editing, and videography skills
  • Experience using Microsoft Office Suite (Word, Excel, PowerPoint), Adobe Illustrator and Photoshop
  • Ability to multi-task and manage time effectively
  • Team player
  • Attention to detail
  • Interest in military and/or American history
Education Scheduling Special Assistant
Working at the National Museum of the Marine Corps

The Education Scheduling Special Assistant works with the Education Section staff to schedule school groups and assists with educational programming in the Museum.

Position is limited to 29 hours per week with a term not to exceed three years. Position requires evening and weekend shifts that vary from week to week.

Duties:
  • Act as the point of contact for student groups as they make visitation plans.
  • Forward information to Museum staff to complete reservation, as necessary.
  • Utilize museum calendar software, schedule groups, and reserve spaces.
  • Attend weekly calendar meetings.
  • Provide logistical support for groups and set up chairs, podiums, clipboards, etc., as needed to ensure successful student group visit.
  • Ensure Education Section staff is assigned to greet school groups.
  • Provide Education Chief with reservation and attendance numbers weekly.
  • Assist the Education Section with other education programming as needed.

Qualifications:
  • Excellent oral and written communication skills.
  • Ability to engage with children and adults in a friendly, outgoing and professional manner.
  • Comfortable leading presentations and interacting in a virtual group setting.
  • Experience using Microsoft Office Suite (Word, Excel, PowerPoint).
  • Ability to multi-task and manage time effectively.
  • Team player.
  • Attention to detail.
Museum Events Manager
Working at the National Museum of the Marine Corps

The Museum Events Manager position is responsible for all aspects of Special Events to include marketing, maintaining, and increasing annual sales goals, generating the annual budget, managing staff, and execution of all events within the National Museum of the Marine Corps, Semper Fidelis Memorial Chapel, and Semper Fidelis Memorial Park. 
 
This position also determines and implements effective special event marketing strategies through research, to include but not limited to attending trade shows and networking with other event planners, sell and book all special event spaces, coordinate with the various departments within the National Museum of the Marine Corps staff.

Duties:
  • Develop and implement marketing strategy for all special events at the National Museum of the Marine Corps
  • Research, organize, and conduct marketing events and activities to promote special events at the Museum
  • Network with event planners, attend trade shows and work with special events organizations to promote hosting special events at the Museum
  • Work with trade associations to design creative packages for tour groups
  • Market, organize and execute all Summer Concert Series and Holiday Concert events
  • Assist with marketing, organizing and execution of the Annual Awards Dinner
  • Schedule, staff and manage over 200+ events annually
  • Be an advocate and assist each donor with all catering needs
  • Implement tracking, follow-up, day of and post-event check lists for special event team usage for all events
  • Create reunion group checklists to help the donors plan more efficiently
  • Work closely with catering manager in the planning and execution of catered events
  • Maintain all special events reports
  • Supervise and lead Special Events staff

Supervisor Duties:
  • Recruits, interviews, hires, and trains new staff in the department.
  • Delegates work and assignments to team members based on expertise, work experience, and time constraints.
  • Manages and oversees the daily workflow of the department.
  • Organizes and oversees the schedules and work of departmental staff.
  • Reports to Human Resources and Senior Management as needed.
  • Provides continuous constructive and timely performance feedback.
  • Provides semi-annual performance evaluations.
  • Handles or assists with departmental staff conflict resolution.
  • Assists with discipline and termination of employees in accordance with company policy.
  • Selects, contracts, and oversees contractors for specific needs.
  • Supervises each contractor and subcontractor to ensure that work meets quality standards and adheres to specifications.


Qualifications:
Education/Experience:
  • 4-year degree in hospitality or a related field
  • 8+ years related experience
  • 5+ years supervisory experience
  • Military protocol or military experience a plus
  • Budgeting/reporting experience
  • Contract negotiation experience
 
Technological Skills:
  • Proficient in Microsoft Office
  • Proficient in Google Workspace
  • Working knowledge of Event Booking or other related special event management software
  • Working knowledge of social media platforms for business accounts
 
Required Knowledge and Skills:
  • Excellent written and verbal communications skills, must be comfortable presenting
  • Ability to write clearly and informatively, editing work for spelling and grammar, varying writing style to meet needs
  • Highly developed interpersonal and customer relationship management and sales skills
  • Professionalism with both internal and external customers
  • Professional demeanor, strong work ethic, discrete, resourceful, and ability to maintain confidentiality
  • Ability to communicate with a variety of people, both internal and external
  • Ability to work collaboratively in a team environment
  • Ability to initiate and follow through on work independently
  • Ability to work in a fast-paced environment
  • Detail-oriented
  • Excellent organizational skills
  • Excellent time management skills
  • Ability to prioritize and manage simultaneous projects while meeting various deadlines
  • Ability to adapt and be flexible to rapidly changing priorities
  • Excellent customer service skills
  • Proven problem-solving skills with ability to analyze situations, identify existing or potential problems, and recommend solutions
  • Strong ethics and sound judgment
  • Proven ability to develop and maintain and positive team environment
  • Ability to mentor, train, and provide career path guidance to staff
​Public Affairs Social Media Special Assistant
​Working at the National Museum of the Marine Corps

The Social Media Special Assistant’s primary responsibility is to help develop strategies to increase the active fan base and user engagement across all Museum social media platforms to increase overall awareness and attendance of the Museum and its programs. The Social Media Special Assistant will be responsible for creating original text, photos and video content, reviewing posts, and drafting responses followers. The assistant will be up-to-date with the latest digital technologies and social media trends.

Duties
Associates are responsible for:
  • Generate for approval and share engaging content daily (e.g. original text, photos, videos and news).
  • Draft responses to queries in a timely manner and monitor customer reviews.
  • Coordinate with other Museum branches on posts.
  • Prepare monthly social media engagement reports.
  • Photograph events for social media purposes.
  • Assist with input for social media design (e.g. Facebook timeline cover, profile pictures and blog layout).
  • Suggest and assist with implementation of new features for brand awareness.
  • Stay up-to-date with current technologies and trends in social media, design tools and application.

Requirements:
  • Strong written and visual communication skills
  • Experience with social media platforms for business
  • Experience with content management programs
  • Strong photography skills
  • Ability to create videos for social media
  • Strong editing skills
  • Must be a team player
  • Must be able to work a flexible schedule
Special Assistant: Editor
​Working at the National Museum of the Marine Corps

The Education section editor will review written materials prepared by Museum education specialists and teachers and edit for style, grammar, language, and readability.
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The position is limited to 29 hours per week with a term not to exceed three years. This can be a fully remote position with scheduled online meetings.

Duties
Associates are responsible for:
  • Review and edit educational materials for K-12, families, and adult learners. The educational materials include video scripts, brochures, handouts, lesson plans, outreach materials and online resources. 
  • Ensure all written content adheres to Museum style guide, is age and audience appropriate, is correct for grammar and spelling, and language/voice are consistent. 
  • Ensure all materials are written with a professional tone.

Requirements:
  • Excellent writing and proofreading skills
  • Strong communication skills 
  • Degree in English
  • Experience using Microsoft Office Suite (Word, Excel, PowerPoint)
  • Attention to detail
  • Ability to multi-task and manage time effectively
  • Team player
  • Interest in military and/or American history
Special Events Coordinator
​Working at the National Museum of the Marine Corps

The Special Events Assistant provides a wide range of administrative support to the Museum Events Manager with coordination and onsite management of assigned events.
 
This position is approximately 40 work hours per week, Monday through Friday from 8:30 AM to 5:00 PM. Saturday and Sunday work hours will be based on events and venue space tours.​

Duties
Duties include the following.  Other duties may be assigned.
  • Represent the Marine Corps Heritage Foundation at Special Events
  • Work directly with clients to plan and execute special events such as weddings, receptions, and official military ceremonies
  • Assist Events Manager with all aspects of event operations including:
    • Collection of event inquiry information
    • Provide administrative task support to the Events team
    • Maintenance of various reports and National Museum of the Marine Corps weekly calendar
    • Event venue set-up and breakdown labor
    • Coordination and onsite management of assigned events
  • Assist Special Events team with the event sales process
  • Answer incoming telephone calls, greet and/or direct office visitors
  • Inform all staff of upcoming events - Announcement of Events
  • Coordinate with event contractors and vendors for event awareness
  • Retrieve and process incoming mail, event insurance, and payments
  • Produce and maintain Excel spreadsheets, tracking a variety of information
  • Data entry and note taking
 
Requirements:

Education/Experience:
  • High School diploma or GED
  • 2+ years related experience in hospitality or customer service, or an equivalent combination of advanced education or related certifications and 1 year of related experience
  • Knowledge of USMC protocol, general history, and rank structure
  • Knowledge of the region’s social, military/government, and corporate events
 
Technological Skills:
  • Proficient in Microsoft Office Suite
  • Proficient in Google Workspace
  • Knowledge of Event Booking software helpful
  • Strong computer skills including working knowledge of project management software
 
Required Knowledge and Skills:
  • Excellent written and verbal communications skills
  • Well-developed communication, organization, and sales skills
  • Professionalism with both internal and external customers
  • Ability to communicate with a variety of people, both internal and external
  • Ability to work collaboratively in a team environment
  • Ability to follow through on work independently
  • Ability to work in a fast-paced environment
  • Ability to work calmly, rationally, and quickly under high pressure
  • Detail-oriented
  • Excellent time management skills
  • Excellent organizational skills
  • Ability to prioritize and manage simultaneous projects while meeting various deadlines
  • Ability to adapt and be flexible to rapidly changing priorities
  • Excellent customer service skills
  • Proven problem-solving skills with ability to analyze situations, identify existing or potential problems, and recommend solutions
 
Other:
  • A willingness to do "whatever it takes" to get the job done
  • Professional dress code every workday
  • Must be available to work some nights, weekends, and holidays
Medal of Honor Theater/Rifle Range Associates 
Candidates must be available weekends, holidays, and evenings.

Are you seeking a fun, unique and interesting work environment? Consider working at the National Museum of the Marine Corps- a lasting tribute to U.S. Marine Corps history, traditions and culture, where visitors engage in exciting and immersive experiences as seen through the eyes of Marines. Marine Corps Heritage Center LLC is seeking professional, guest-service oriented associates to work in our Giant Screen Certified Medal of Honor Theater and Laser Simulated Rifle Range.

Duties
Associates are responsible for:
  • Assisting visitors by providing information about products, services, attractions and exhibits to enhance overall Museum visitor experience.
  • Operating theater and range equipment, promote interaction with the MOHT & RR, and process sales on a POS.
  • Working both independently and in group settings to support daily operations as well as special and private events.
  • Checking on presentation quality (picture and sound), locate available seating, monitor unruly behavior, safely direct Customers in time of panic, and identify debris. *Noise level may be moderate to high at times. 
  • Engaging with Museum visitors to promote interaction with the MOHT & RR
  • Sharing information about the Museum to enhance each visitor's overall experience

Requirements:
  • 1 to 2 years of retail sales or hospitality industry experience
  • Must be able to operate a computerized POS and/or ticketing system
  • Candidates must be comfortable handling modified firearms and promoting the sale of the Laser Rifle Range.
  • Ability to handle cash transactions
  • Excellent verbal communication skills
  • Must report to work at the scheduled time and adhere to leave policies
  • Must maintain a neat, clean and conservative appearance in accordance with the Dress Code Policy
  • Must be able to work a flexible schedule - including evening/weekend/holiday availability
  • Must possess excellent customer service skills
  • Must be at least 16 years of age
  • Strong verbal and interpersonal skills
  • Ability to work independently, with little direct supervision
  • Candidates must be able to move or lift up to 25 pounds and to stand for long periods of time
  • Cleaning auditoriums between shows requires maneuvering between aisles of seats.